FAQ

  1. 1. DO YOU ACCEPT DEMOS?

    We do accept demos ! You can submit demos by sending an email to abeluga@head-records.com with a streaming link and few words about your killer band. A good old CD-R can do the job too, please send it to our office :

    HEAD RECORDS
    Demo submission
    14 rue Dom Vaissette
    34000 Montpellier
    FRANCE

  2. 2. WHERE CAN I FIND YOUR RELEASES?
    You can purchase our releases directly on our website or on our Bandcamp profil. We are working with several distributors over the world to make our killer records available in the record stores near you.

    LA BALEINE – France
    SEASON OF MIST – France
    CODE 7 – UK
    MANDAÏ – Benelux
    STICKFIGURE – USA

  3. 3. SHIPPING POLICY

    Shipping (national and international) is always through the National French Post Services, and are set automatically depending on the weight of the items you have selected.
    You basically have three options for your shipping :

    • Cheap option : Economy Mail (without tracking system or insurance), may take 15 days to process your order.
    • Pricey option : Tracking Mail (with tracking system and insurance), may take 4 days to process your order.
    • Speed option : we are able to do realy fast shipping (within 24h), this option is expenssive so it’s not proposed in our order form, if you need it please get in touch with us before proceed any order.

    We assure you that we packed your order with care to meet the postal shipping standards, and when your order was dispatched from our office, it was in perfect condition. Each order is processed within 48 hours.

    Head Records is not responsible for any lost or damaged parcels shipped via the French National Post Services unless additional Insurance or Registered services are purchased and applied at the time your order is placed. If, however, you suspect your order is defective in some way due to manufacturing error, or is missing contents, please contact us to remedy the situation.

    If your order contained a pre-ordered item, your order will ship on or around the specified date of the pre-order dispatch. Thank you for your patience and support with regards to mail orders and pre-orders.

  4. 4. PAYMENT METHODS
    First of all, thank you for supporting us! Every cent you spend on this website will help us releasing more rad records and helping showcase more killer bands and artists.

    To make this process more easy for you we set three options:

    • Paypal payment : you can use your Paypal account to securely purchase your order.
    • Credit Card payment : you can use your Credit Card to purchase your order with the help of the Paypal display, just select “I don’t any Paypal account” .
    • Bank Check : you can send a check payable to HEAD RECORDS to our office. This option is exclusively for French customers. Please contact us before any purchase.
  5. 5. I OWN A LABEL, A RECORD STORE OR A DISTRIBUTION CATALOGUE, HOW CAN I WORK WITH YOU?
    We realy like good local record stores and independent distributions like us! We are also open to trade with other labels, feel free to contact us at : flo@head-records.com

  6. 6. I WORK FOR A RADIO, A WEBZINE, A MAGAZINE OR A TV SHOW, CAN I HAVE SOME PROMOTIONAL MATERIAL?
    Please send an email to abeluga@head-records.com. Make sure to give us a link to your media and a specific request so we can help you in the best way.

  7. 7. PRIVACY POLICY
    Thank you for visiting our website. Without people like you, we would have almost certainly closed down years ago. This Privacy Policy tells you how we use personal information collected at this site. By using this site, you are accepting the practices described in this Privacy Policy. The privacy practices set forth in this Privacy Policy are for this web site only and are subject to change. We collect personally identifiable information, like names, postal addresses, email addresses, etc., only when voluntarily submitted by our visitors and customers. Your personal information is kept secure. Only authorized employees, agents, and contractors have access to your personal information. All of these authorized employees, agents, and contractors have agreed to keep your information secure and confidential. All emails and newsletters from this site allow you to opt out of further mailings. As you browse, the site may use cookie and tracking technology for tracking the number of visitors to the site, and helping us understand how visitors use the site in an ongoing effort to improve your experience on this site. Personal information cannot be collected via cookies and other tracking technology. Aggregate cookie and tracking information may be shared with third parties, which enables us to present you with retargeting advertising on other sites based on your previous interactions with Head-Records.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. If you have any questions, concerns, or comments about our Privacy Policy, you may contact us here.